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Beautiful magnetic kitchen accessories

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Cleaning products

Accessories

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Step 1: Hold the magnetic
accessory horizontally in front of the
place where you want
to attach it

.

Image caption appears here

Add your deal, information or promotional text

This section doesn’t currently include any content. Add content to this section using the sidebar.

Step 1: Hold the magnetic
accessory horizontally in front of the
place where you want
to attach it

.

Image caption appears here

Add your deal, information or promotional text

FAQ

Please note that orders can only be placed online and not by phone through Forster Steel Kitchens Studios. You can collect your favorite items in the online store by clicking the "add to cart" button in your electronic shopping cart.

Good to know: A binding order is only concluded when you
- have entered all the data required for the execution of the contract,
- have confirmed your knowledge of our terms and conditions and
- have clicked on the "Buy" button.

Until you click on this button "Buy", you can change your order and your specified data at any time. After completing your order, you will automatically receive a confirmation of receipt by e-mail.
The confirmation of receipt does not constitute a purchase contract. This merely documents that your order has been received by us. We reserve the right to accept your order, we are not obliged to conclude a contract based on your order.
We accept your order by sending the ordered items. You will receive notification of this by a separate e-mail.

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Yes - you will automatically receive a confirmation of receipt by mail after placing your order. Please note: You will also receive this confirmation of receipt if one of the items is currently not available. In addition, we will inform you by e-mail as soon as your goods have been handed over to the shipping partner and are on their way directly to you.

Choose for yourself which payment method is the most convenient for you: by credit card, by Twint or with PostFinance.

The Forster Home Online Shop accepts Visa and MasterCard.

You will usually receive your order 3 to 8 business days after order confirmation. As soon as your order leaves our warehouse, you will receive an automatic shipping confirmation by email.

The shipping costs are CHF 7.90.

From an order value of over CHF 100, shipping within Switzerland is free.

Should you wish delivery by registered mail, this is possible against CHF 9.90.

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Unfortunately, the Forster Home Online Shop currently only delivers within Switzerland.

Of course you can return unused and originally packaged items without giving reasons within 30 days to us. The easiest way to return is to use the enclosed returns sticker. If you do not have a returns sticker, please contact us at info@forsterhome.ch.
Please note that due to process reasons, products cannot be returned to Forster Kitchen Studios. Returns must be made by mail to the return address provided.

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The postage costs for the return of items are generally borne by the sender.

In the following cases, the return shipping costs will be borne by e-Forster Home AG: 
- Upon receipt of an item other than ordered
- Upon receipt of an item not ordered

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Unfortunately, this is not possible. To guarantee a fast and trouble-free returns processing, it is important that separate packages are also returned in the same way. Please use the appropriate return slip and sticker for each package.

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The amount will be refunded via the same payment method with which you made the purchase.
If the conditions for any discounts and customer benefits granted are no longer fulfilled as a result of the return(s), these will be reversed accordingly and deducted from the refund amount (e.g. free shipping, etc.).

Once we receive the goods in our logistics center, we will first inform you in a confirmation email about the number of returned items and the refund amount. The money will then be refunded via the same payment method you used to make the purchase.

If an item does not meet our high quality standards in exceptional cases, you can of course complain to us within the statutory warranty periods (24 months). Please contact us by email to info@forsterhome.ch. This will provide you with the necessary return documents. For any inconvenience we would like to apologize at this point!

Please understand that we can only take back items with original packaging and in unused condition.

To ensure that your order is on its way to you as soon as possible, we give your order directly into processing after successful confirmation. For this reason, your order can neither be canceled nor changed. Also the delivery address and the delivery conditions can not be changed afterwards. To avoid mistakes, please check your details thoroughly before completing your order.
You still want to cancel? You can return unwanted items to us within 30 days. If your address has changed and the package cannot be delivered, it will be returned to us as a return and the purchase amount will be refunded.

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